Algemene voorwaarden

Last updated: 14/02/2026

These Terms of Service (“Terms”) govern your access to and use of the OhMySox website and the purchase of products from us. By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

1. Company Information

OhMySox
Website: www.ohmysox.it
Email: support@ohmysox.it

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old, or

  • You have permission from a parent or legal guardian

You agree to use our website in compliance with all applicable laws and regulations.

3. Products & Information

We strive to ensure that all product descriptions, images, and prices are accurate. However:

  • Colors and appearance may vary depending on your device

  • Minor variations in products may occur

We reserve the right to update, modify, or discontinue products at any time without prior notice.

4. Orders & Acceptance

  • Placing an order constitutes an offer to purchase our products

  • Orders are only accepted once you receive an order confirmation email

  • We reserve the right to refuse or cancel an order at our discretion, including in cases of:

    • Product unavailability

    • Pricing or listing errors

    • Suspected fraud or misuse

If payment has already been made, a full refund will be issued.

5. Prices, Taxes & Duties

  • Prices are displayed in the currency shown on the website

  • Prices may or may not include VAT, sales tax, or other taxes depending on your location

  • International customers are responsible for any customs duties, import taxes, or fees imposed by their local authorities

OhMySox is not responsible for delays or costs caused by customs processing.

6. Payment

Payment must be completed before an order is processed.

We use secure third-party payment providers.
OhMySox does not store or process your full payment details.

7. Shipping & Delivery

We ship worldwide.

  • Estimated delivery times are provided for guidance only and are not guaranteed

  • Delivery times may vary depending on destination, customs clearance, and carrier performance

OhMySox is not responsible for delays caused by:

  • Shipping carriers

  • Customs authorities

  • Force majeure events beyond our reasonable control

Risk of loss passes to the customer once the order is delivered.

8. Returns & Refunds

Our Return & Refund Policy forms part of these Terms and applies worldwide.

Please review the policy carefully before placing an order.

9. Right of Withdrawal (EU Consumers)

If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, in accordance with EU consumer protection laws.

Conditions and exclusions are detailed in our Return & Refund Policy.

10. Use of the Website

You agree not to:

  • Use the website for unlawful or unauthorized purposes

  • Attempt to gain unauthorized access to our systems

  • Copy, distribute, or exploit website content without written permission

We reserve the right to restrict or terminate access if these Terms are violated.

11. Intellectual Property

All content on the OhMySox website — including text, images, logos, designs, and trademarks — is the intellectual property of OhMySox or its licensors.

Unauthorized use is strictly prohibited.

12. Product Disclaimer

OhMySox products are designed for comfort and everyday support only.

They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
Always consult a qualified professional if you have medical concerns.

13. Limitation of Liability

To the maximum extent permitted by law:

  • OhMySox shall not be liable for indirect, incidental, or consequential damages

  • Our total liability shall not exceed the amount paid for the product giving rise to the claim

This limitation does not apply where prohibited by law.

14. Privacy

Your use of our website is governed by our Privacy Policy, which explains how we collect, use, and protect personal data.

15. Changes to These Terms

We may update these Terms at any time.
The latest version will always be available on our website. Continued use of the website constitutes acceptance of any changes.

16. Contact

For questions regarding these Terms, please contact us:

📧 support@ohmysox.it
🌐 www.ohmysox.it