Verzendbeleid

Last updated: 14/02/2026

At OhMySox, we ship worldwide and work with trusted logistics partners to ensure your order arrives as smoothly as possible. Below you’ll find everything you need to know about our shipping process.

1. Shipping Destinations

OhMySox ships worldwide, including Europe, North America, and international destinations.

If we are unable to ship to your location, this will be clearly indicated at checkout.

2. Processing Time

  • Orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Once your order has been processed, it will be handed over to our shipping partner.

You will receive a confirmation email once your order has been shipped.

3. Shipping Time

  • Estimated delivery time: 7–10 business days

  • Delivery times may vary depending on:

    • Destination country

    • Local postal services

    • Customs processing (for international orders)

Please note that delivery times are estimates, not guarantees.

4. Shipping Costs

  • Shipping costs are calculated and displayed at checkout

  • Any applicable shipping fees must be paid before the order is shipped

OhMySox may offer free shipping promotions from time to time.

5. Tracking Information

  • Tracking information will be provided via email once available

  • In some cases, tracking updates may take 24–72 hours to appear

If tracking information is delayed, please allow a short period before contacting support.

6. Customs, Duties & Taxes

For international orders:

  • Customers are responsible for any customs duties, import taxes, or fees charged by their local authorities

  • OhMySox is not responsible for delays caused by customs clearance

Customs policies vary by country and are outside of our control.

7. Incorrect Address

Please ensure that your shipping address is entered correctly at checkout.

OhMySox is not responsible for:

  • Orders delayed or lost due to incorrect or incomplete addresses

  • Packages returned to the sender due to address errors

If a package is returned due to an incorrect address, reshipping costs may apply.

8. Lost or Delayed Packages

If your order has not arrived within 15 business days, please contact us at:

📧 support@ohmysox.it

We will investigate the issue with our shipping partners and assist you as quickly as possible.

9. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include clear photos of:

  • The damaged packaging

  • The affected product

We will review the issue and offer an appropriate solution.

10. Contact

If you have any questions regarding shipping, feel free to contact us:

📧 support@ohmysox.it
🌐 www.ohmysox.it